Join Kyle Groff, Customer Insights Manager at JetBlue Airways, share how the company lives up to its slogan: "You above all." You'll leave this webinar with key takeaways that will help you collect, analyze and act on customer insights in a smart, new way.
As you know, the difference is often in the details. Learn what ones are often overlooked and the ones that make the biggest difference of all.
You'll learn ways to:
- Gather more of your customers' voice by streamlining your surveys
- Use collected insights to improve customer-facing interactions
- Improve your VoC program the right way
- Insightful Q&A with Kyle Groff