Critical to the success of any government agency is the capacity to provide citizens a voice and drive positive change from it. Your agency's website can prove to be your most valuable tool to drive civic engagement and improve citizen satisfaction.

Qualtrics’ Site Intercept enables the most advanced forms of data collection, predicated on what website visitors do, what they say and how they rate their experience. This webinar presents how Site Intercept can be deployed to measure and optimize key elements of the digital government experience.

You will learn:

  • How to collect and use citizen feedback and improve online government content and services.
  • How Site Intercept can facilitate behaviorally-and contextually-triggered data collection within that framework.
  • How this framework helps dictate improvement priorities for your site to drive greater civic engagement and improve overall satisfaction.


Thursday, December 3
10:00am PT, 1:00pm ET

What if I can't attend live?

Register anyway! We'll send a recording to all those who register as soon as it becomes available.