Introducing the first ever Qualtrics Government Day—an online event designed to showcase how innovative government organizations are driving citizen engagement & satisfaction, reducing waste & risk, and improving service levels with citizen insights. You’ll hear from experts who have programs in place to listen to their citizens and act on their feedback in real time.
Overcoming the Hidden Hurdles to Improving Customer Experience
Anahita Reilly, Chief Customer Officer, United States General Services Administration
How Citizen Feedback and Social Capital Relate
Roger Carter, City Manager, Washington City
Remaining Agile in Times of Change
Merryn Spencer, Project Officer, City Strategy, City of Parramatta Council
Using Real Time Insights to Develop Strategy and Products
Juanita Weissensteiner, Head of the Athlete Pathways and Development, Australian Institute of Sport (AIS)
Understanding and Improving Government Customer Experience
Frank van Praag, Government Technical Consultant, Qualtrics
These experts will represent U.S. and Australian government entities. No matter what type of organization you represent, this digital event is for you. Register now below.
Thursday, December 1
8 AM - All time zones
What if I can't attend live?
Register anyway! All presentations will be made on-demand at the start of the event.