Discover how Jet.com is creating a culture of transparent customer research to empower their team to drive user-centered innovation. You'll leave with best practices for democratizing business metrics, customer experience metrics, and data analytics—and you’ll be able to help your colleagues understand, take ownership of, and improve the customer experience across the entire customer lifecycle.

Speaker:

Ben Babcock, Director of Research, Jet.com

When:

Whenever! Watch this webinar on-demand now, later, or even tomorrow.

Enjoy!